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 Superior customer satisfaction
A company-wide attitude that recognizes that customer satisfaction is everything.
Ethical business conduct
A responsibility to conduct our business with uncompromising honesty and integrity.
Industry leading value, selection and services
A pledge to offer only the highest-quality merchandise available at everyday low prices, providing customers with an outstanding balance of value, selection and services.
An employee-oriented environment
An acknowledgement that our employee's are our most valuable resource. We are committed to fostering an environment where recognition, innovation, communication and the entrepreneurial spirit are encouraged and rewarded.
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Wayne Wagner - sole owner, founded Wagner Media, Inc. on July 4, Independence Day 1999. Starting with 14 Christie digital 8k roadies and 30 eiki powerhouse projectors for wholesale rental. Wayne then hired 3 industry experts Reggie Hemmes, Shae Sinner, and Grant Fitch. We quickly started working on setting the new standard for the wholesale rentals in the a/v industry. Within one year the Wagner name is again recognized industry wide as the leader for quality, customer service & integrity.
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Wayne's vision:
Is passionately focused on driving customer success
See change for the growth opportunities it brings…. i.e..
"E-business"
Insist on excellence and are intolerant of bureaucracy
Ensure that the customer is always its first beneficiary, and use it to accelerate growth.
Create a clear, simple, customer-centered vision…and continually review & refresh its execution.
Act in a boundaryless fashion…always search for and apply the best ideas regardless of their source.
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