What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
When you sign up for our Personal Notification Services (WagnerDirect.com Delivers, we need only an e-mail address--which we use to send the information you requested.
When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.
We personalize your shopping experience by using your purchases to shape our recommendations about the merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new WagnerDirect.com services, and special offers we think you'll find valuable. If you would rather not receive this information, visit the Your Account page to change your preferences. Make sure to change your preferences for each account or e-mail address you have left with us.
How does WagnerDirect.com protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as Quick shopping and to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.
Will WagnerDirect.com disclose the information it collects to outside parties?
WagnerDirect.com does not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to never@WagnerDirect.com. (If you use more than one e-mail address to shop with us, send this message from each e-mail account you use.) Also, WagnerDirect.com may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. WagnerDirect.com may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of WagnerDirect.com, our users, or others.
How does WagnerDirect.com allow customers to update or change the information it collects?
You may update or change information related to your WagnerDirect.com account by accessing the Your Account section of the website with your e-mail account and password. For other questions related to updating or changing your account information, please send e-mail to feedback@WagnerDirect.com.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at WagnerDirect.com possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to never@WagnerDirect.com. If you never want to receive any announcements or special offers from us, visit the Your Account page to change your preferences. Remember to change your preferences for each of the e-mail accounts you have given us.
Tell us what you think
WagnerDirect.com welcomes your questions and comments about privacy. Please send e-mail to feedback@WagnerDirect.com.
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